Pricing & Customization

Can I create a custom LED neon sign with my own logo or text?

Absolutely! Upload your business logo or enter your desired text to create a custom LED neon sign. Customize the design to match your brand and preview how your sign could look before placing your order.

What file formats can I upload for my logo?

Click Neon supports JPG, PNG, SVG, and PDF files. You can also upload a photo of your logo or design. For the best results, we recommend using a high-resolution image to help us create a more accurate mockup.

How much does a custom LED neon sign cost?

For text LED neon signs, simply enter your text and customize your design in our online generator to see the price instantly. For logo signs, upload your logo and submit it for a custom quote based on your design and specifications.

Can I get a custom quote for a large or complex logo sign?

Yes! Signs exceeding 200 inches or designs that require special customization may need a custom quote. Our team will review your requirements and help determine the best solution for your project.

Logo Mockup & Production

Can I revise my logo or text design after placing an order?

Yes! Text signs can be customized and priced instantly through our online generator. For logo signs or designs requiring adjustments, our team will review your requirements and provide a custom quote.

After payment and order confirmation, we’ll prepare a final mockup, typically within 12 hours. You can request revisions until you approve the design for production.

Can I customize the colors of my LED neon sign?

Yes! Customize your text sign with available LED neon colors to match your brand or space. For logo signs, UV printing is automatically applied to reproduce your logo’s colors and graphic details.

You can discuss color requirements and design details with our team during the quotation and mockup process.

Will my finished LED neon sign match the approved mockup?

We manufacture your sign according to the final mockup you approve, including the agreed text or logo layout, colors, and design details. Please review all elements carefully before approval to ensure the finished sign meets your expectations.

And you get unlimited LED sign reviews.

Can I revise my text or logo design before production?

Yes! You can adjust text and available color options directly in our online generator before ordering. For logo signs, our team can help refine the design and discuss UV printing or color customization options.

You can request unlimited revisions to the final mockup until you're satisfied and approve it for production.

When does the LED sign production begin?

Production begins after you approve the final mockup. This gives you the opportunity to confirm your logo, text, layout, and design details before we manufacture your custom LED neon sign.

Shipping & Delivery

How long does shipping take for custom LED neon signs?

Click Neon offers two shipping options:

  • Standard shipping: 12–15 business days.
  • Express shipping: 10–12 business days for an additional $150.

Delivery times may vary depending on your destination and order circumstances. We recommend allowing sufficient time if your sign is needed for a business opening, event, or installation.

Can I upgrade my order to express shipping?

Yes! Express shipping is available for an additional $75, with an estimated delivery time of 7–10 days. Select the available express option when ordering or contact our team to confirm the arrangements for your order.

Will I receive tracking information for my order?

Yes. Once your custom LED neon sign has shipped, we’ll provide tracking information so you can follow its delivery progress.

You can track your package in our Order Tracking page.

Warranty, Returns & Replacement

Does Click Neon offer a warranty on custom LED neon signs?

Yes! Every Click Neon LED neon sign comes with a 2-year warranty covering eligible manufacturing defects. If your sign experiences a covered issue during the warranty period, share your thoughts through our Contact form.

Can I return or exchange a custom LED neon sign if I change my mind?

Because each Click Neon sign is custom-made to your specifications, returns or exchanges due to a change of mind are generally not accepted.

However, if your sign arrives damaged, defective, or incorrectly manufactured, contact our support team so we can review the issue under our return and warranty policy.

What should I do if my LED neon sign stops working within the 2-year warranty period?

Contact our support team with your order number, a description of the issue, and photos or a short video demonstrating the problem.

We’ll assess whether the issue qualifies for warranty coverage and guide you through the appropriate resolution.

See our Warranty & Coverage policy.